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FAQ / Support

KatMojo offers a wide variety pieces from handmade gemstone strands to made-to-order fine charms.  Some of our pieces are customizable as well, so if you'd like to create a piece with your own one-of-a-kind touch, please contact us to learn more about what we can do!

Find something you need fast?  Check out our shipping policy here

Not happy with your purchase? Check out our refund policy here

Want to purchase on lay away?  Select "Put it on Lay-Buy" in the payment page of checkout! 

If you want to customize a piece, request a special shipping method, or have any other questions/concerns,  you can email us at or use the form below!