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FAQ / Support

KatMojo offers a wide variety pieces from handmade gemstone necklaces to  fine gold heirlooms and demi-fine jewelry.  Some of our pieces are customizable as well, so if you'd like to create a piece with your own one-of-a-kind touch, please contact us to learn more about what we can do!

Need Gift Wrapping?

KatMojo Jewelry is an environmentally conscious brand that tries to minimize wasteful use of packaging material for orders with multiple items. If you want special gift wrapping please leave a note under "Add a note to your order" at check out or email KatMojojewelry@gmail.com.

Want to purchase on layaway? 

We offer layaway service via Lay-Buy. Just select "Put it on Lay-Buy" as the payment option during checkout to set up your layaway plan! Other financing options are also available to US customers through Klarna.

Find something you need fast? 

Check out our Shipping Policy here

Not happy with your purchase?

Check out our Exchange & Refund Policy here

If you questions/concerns, please email us at KatMojoJewelry@gmail.com or use the form below. Your request will be answered within 24-48 business hours.

Support is available MON - FRI 9AM - 5PM CST