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Orders

We do our best to ship all orders within 48 hours of receipt excluding weekends and holidays.

Orders placed Monday - Friday will ship within 1-3 business days, unless expedited shipping is selected.

Orders placed on Friday after 12PM EST or over the weekend will begin processing on the following Monday.

To check the status of your order please email KatMojoJewelry@gmail.com. Please include your order number and a customer service representative will get back to you with a status update within 24 hours, Monday - Friday. 

 

Order Cancellations

Once an order has been placed it may be cancelled at any time with a 5% cancellation fee before your item has shipped. Please email KatMojoJewelry@gmail.com with your order number in the subject line. Should your order ship before we receive your request, the order can no longer be cancelled. Once the order has been shipped, it will be treated as a return.

 

Sales Tax

All orders shipped within the state of Illinois will be charged the current tax rate of 6.25%. All orders shipped outside the state of Illinois or internationally will not be charged sales tax.

 

Payments

We accept most major credit cards including American Express, Visa, Master Card, and Discover as well as PayPal and Apple Pay.

We also offer layaway to all customers and installment payment option to US customers through LayBuy and Klarna respectively. For more information, please visit our FAQ page.

 

Gift Wrap
All purchases come in our signature KatMojo box and pouch. To receive gift wrapping with your order, please email us at KatMojojewelry@gmail.com with your order number and name. You may also request a custom note with your order - simply include your note in your email.